Where to Start?

First Steps

Congratulations, you have already taken the hardest step: reaching out to get help. 

Below is a guide on your next steps! If at any time you have questions, feel free to call or email us.

I am looking to...

Have a therapist come to my house

Great! The next step is to contact PerformCare directly to

connect with our services.

Click the button below for information.

WHAT IS PERFORMCARE?

We assist families with referrals and linkage to appropriate to outpatient mental health services in the community.

CALL US

Get more info, I'm not sure where to start

That's okay! We would love to chat with you to find out what your needs are. Feel free to check out our FAQ below and our Services page.

GET IN TOUCH

FAQs

Here are a few frequently asked questions to get you started!

Questions about Creating Change, LLC

  • Which counties do you service?

    Bergen County, Passaic County, Morris County, and Sussex County

  • ¿Ofrecen servicios en español?

    Sí, algunos de nuestros terapeutas hablan español.

Getting Started

  • Do you work with families?

    Yes! We do in-community work with families.

  • I'm in a crisis and need help ASAP.

    If you are involved in an immediate life-threatening situation, emergency, or any serious behavioral health problem that, if not given immediate professional attention, could lead to you or your child being harmed or possibly harming someone else, please dial 911.


    If you are in crisis, please also consider calling the following resources:


    National Suicide Prevention Lifeline (call 1-800-273-8255 or call, text, or chat 9-8-8)


    The Lifeline provides 24/7 free and confidential support for people during emergencies. The Lifeline also helps specific groups, such as youth, loss survivors, veterans, LGBTQ+, and more, cope with suicidal thoughts.


    NJ Hopeline (call 1-855-654-6735)

    The NJ Hopeline has specialists available 24/7 who offer counseling and support over the phone.


    2nd Floor Youth Helpline  (call or text 1-888-222-2228)

    2NDFLOOR is a confidential helpline for New Jersey’s youth that helps find solutions to problems they face at home, at school, or at play.


    To report child abuse, call 1-877-NJ ABUSE.


In-Community Services:

PerformCare

For more info on PerformCare visit performcarenj.org or view our guide here.

  • Will PerformCare take my insurance?

    Partners of PerformCare are committed to providing FREE, voluntary services in a family-driven, community-based environment that builds on the family's unique strengths, values, voice, and resources.


    Please note that access to our in-community services provided under PerformCare requires you to complete a Medicaid application. In doing so, your family may be found eligible for Medicaid as secondary insurance, or your child may be approved for state funds that cover the cost of certain behavioral health services to supplement your private insurance benefits.

  • What is the eligibility for in-community services through PerformCare?

    Youth who are eligible for services through PerformCare are primarily between the ages of 5 and 21 (up to their 21st birthday), reside in the State of New Jersey, and have an emotional or serious mental health or behavioral need. Special consideration for services is given to children under the age five.

  • Will I get charged for calling PerformCare?

    There is no charge for calling PerformCare. The services we recommend are authorized without regard to income, private health insurance, or eligibility for Medicaid/NJ FamilyCare or other health benefits programs. When your child is registered for services at PerformCare, you will be asked to provide details about your insurance coverage.

Want to know more?

GET IN TOUCH